FAQs

Frequently Asked Questions (FAQs)

Read below the common questions regarding the Online Franchise Package. If you still have concerns and inquiries, you can email us at siomaikingfranchise.collection or message us at our facebook page fb.com/onlinenegosyonewnormal.

 

No refund policy?

Yes, We encourage all the entrepreneur to brace your self before digging into this once in a lifetime opportunity because once you become an Online Franchisee there is no way that you can get a refund and you don't have a choice because you are going to be an Online Franchisee forever as long as the Company is still operating. Yes, you READ it right this is a one-time payment lifetime business opportunity.

 

Why is the discount price of the franchise big?

Our standard physical food carts are priced at P288,888 this includes site inspection, physical assembled cart, crew training and initial inventory order. Since you won't need a physical store and other standard procedures, that's why we priced the Online Franchise package at P15,888.

What will we do with the health and beauty product freebie inclusions? Are we required to sell them?

It depends on the franchisee. The health and beauty products are just some of the benefits and gifts for availing the franchise. You can either sell them or use it for consumption.

Can we choose the products specifically in the inclusions? Why are the food products not included in the freebies?

Due to increased demand, we prioritize customer orders first. Because of that, the inclusions that are sent to the franchisee is assorted, but guaranteed valued at the agreed upon price.  

Do we still need to buy inventory in order to sell?

No, we will fulfill all orders that customers will place using your shop link. No need to shell out upfront capital or store the inventory. Whenever you make a sale, we will handle the delivery.

We we be handling customer complaints and tracking order status? 

We will handle the customer complaints and order status. However, if a customer contacts you regarding a concern, you can direct them to our company website and we will handle the complaint for you. There is also an order tracker tool in your website shop link that customers can use.

Are we only going to sell Siomai food products?

There is a wide variety of food products to sell in the shop. Not only will you be able to sell siomai, but you can also sell siopao, french fries, fried noodles, and burger patties.

Are the food products we sell pre-cooked?

The products are delivered frozen. As we cannot pinpoint the exact arrival of delivery, the food products that customers will buy will be delivered in a frozen state.

How long will the orders arrive to the customers?

We deliver daily between 10 a.m. to 5 p.m. Orders placed beyond 5 p.m. will be processed the following day. Orders will be delivered within 2-3 days.

What areas are available for delivery to customers?

The shop is constantly updating its serviceable areas for your customers, as we are continually setting up food hubs across the countries These are the current serviceable areas where you can market to customers:

  • Antipolo
  • Caloocan City
  • Cavite (Amadeo)
  • Cavite (Bacoor)
  • Cavite (Carmona)
  • Cavite (Dasmariñas)
  • Cavite (General Trias)
  • Cavite (GMA)
  • Cavite (Imus)
  • Cavite (Indang)
  • Cavite (Kawit)
  • Cavite (Mendez)
  • Cavite (Naic)
  • Cavite (Noveleta)
  • Cavite (Rosario)
  • Cavite (Silang)
  • Cavite (Tagaytay)
  • Cavite (Tanza)
  • Cavite (Trece Martires)
  • Laguna (Biñan)
  • Laguna (San Pedro)
  • Laguna (Sta. Rosa)
  • Las Piñas City
  • Makati City
  • Malabon City
  • Mandaluyong City
  • Manila City
  • Marikina City
  • Muntinlupa City
  • Navotas City
  • Parañaque CIty
  • Pasay CIty
  • Pasig City
  • Pateros City
  • Quezon CIty
  • Rizal (Angono)
  • RIzal (San Mateo)
  • Rizal (Taytay)
  • San Juan City
  • Taguig City
  • Valenzuela City

Note: some location are NOT serviceable thru shoplink and need to contact food hub to order.

We will expand to visayas and mindanao in the near future.

Can I still become a Franchisee even if I do not reside in Metro Manila?

Yes, the Online Franchise Package is open to all Filipino citizens. Don't worry you'll still able to sell in the selected areas since all transactions are online. Also, we are constantly updating the list of serviceable areas whenever we have set up a new food hub in a certain city. 

Where will I receive my income?

You will be provided with a dedicated dashboard with username and password in order to request your income. Payment will be sent to your bank of choice.

How many days until I receive my earnings?

Tuesday and Wednesday is the schedule for request, Friday will be the check release in our office or bank transfer (for BDO accounts), for Non-BDO accounts, we will have to wait 2-3 banking days for the cheque to clear.

Is my income taxable?

Yes there is a 10% tax for every encashment you make per week. 

Can I Sell below SRP?

Selling below the SRP is prohibited. Unless otherwise it is done in a private transaction where you are in agreement with a single customer. Nevertheless, standardizing a price below SRP is not allowed and is subject to a revoke of your franchise.

Do I need to use the Online Store that you provide to sell the products? Can I create my own store?

It is recommended to use the online store provided especially if you are not knowledgeable in web design. You may create your own store, provided that the prices are the same with the original store. Also take note that you will have to encode your orders through your SHOP LINK as your earnings will only be acknowledged if it is ordered through the SHOP LINK.

Can you elaborate more on the SHOP LINK? How will I be able to earn through it?

Each franchisee will have a unique SHOP LINK. In order to receive the 30% earning, the franchisee must share his/her unique SHOP LINK to their customers. Customers who purchase any products through that shop link will credit the franchisee of the 30% commission.

How Do I Share my Shop Link?

There are various ways you can share your link and sell the food products. You can post on your Facebook wall, create a Facebook page which directs to your shop link store, private message your friends, and many more.

I am not skillful in online marketing, will the company provide online training?

Yes, we will provide basic online marketing training so that you can start sharing your link and start earning.

Can I use any social media apps to market the products?

Yes, you can use any social media, website, online platforms to share your SHOP LINK.

Can I grab marketing photos from the website or page and use it to market?

 

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